Marc Gordon Negotiation Mark is passionate about giving

Mark is passionate about giving audiences and clients the most influential and persuasive communication techniques to build trust and credibility every time they speak

Ontario Municipality Administrators’ Association and North America’s leading CEO Advisory Boards

and has written 10 books — including Epic Content Marketing (named "Top Business Book" by Fortune magazine)

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Most recently he can be seen on the Dr

Marc Gordon Negotiation Mark is passionate about givingMost organizations know customer experience matters, but too often it gets siloed into one department or left to chance. Marc Gordon helps fix that. An internationally recognized customer experience strategist and keynote speaker, Marc teaches leaders how to create a culture where every employee becomes a CX champion. With more than 25 years of marketing and communications expertise, hes worked with global brands like Microsoft, Chanel, Hilton, and